How 2PayApp is set up, and what it does not claim.

Which registrations the company holds and what each one covers, who issues account details and holds funds, why compliance asks what it asks, and what pricing and limits depend on.

Company and regulatory information

What we state, and where to check it

Trust

Registrations5 articles

Funds3 articles

Compliance5 articles

Security2 articles

Limits2 articles

Availability2 articles

Every article dated, and plain about what it does not claim

Company and registrations

5 articles

Who 2PayApp is, why it is not a bank, what the FINTRAC and Bank of Canada registrations cover, and how to verify both in the official Canadian registries yourself.

How can I verify 2PayApp?Verify 2PAYAPP LIMITED using its exact legal name and its registration numbers in official registries: the British Columbia corporate registry for…Is 2PayApp a bank?No. 2PayApp is not a bank. 2PAYAPP LIMITED does not hold a banking licence and does not take deposits in its own name.What does the Bank of Canada registration cover?2PAYAPP LIMITED is registered with the Bank of Canada as a payment service provider under Canada's Retail Payment Activities Act, under registration number RPS0002913.What does the FINTRAC registration mean?2PAYAPP LIMITED is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business under registration number M23468538.What is 2PayApp?2PayApp is a business payment platform for international companies that need to receive, hold, exchange and send EUR, GBP and USD, and to receive settlement payouts from acquiring providers.

Funds and providers

3 articles

Who issues account details, who holds or safeguards funds, who executes payments, and which documents govern the account your company was offered.

How are customer funds held?2PayApp is not a bank. Depending on the service, customer funds and payment execution may involve regulated financial institutions or payment service providers.Which agreement applies to me?A 2PayApp business customer can be bound by more than one document.Who provides the underlying services?2PayApp provides the business payment platform and the customer relationship.

Compliance checks

5 articles

Why the company and its owners are verified, what a source-of-funds review actually asks for, why a payment can be held or rejected, and why the checks continue after approval.

Which activities are restricted?2PayApp may decline activity that is prohibited by law, outside the company's risk appetite, unsupported by a service provider or inconsistent with applicable financial-network rules.Why am I asked about source of funds?A source-of-funds review establishes where the money used in a transaction or in the account came from, and whether that origin is consistent with the company profile that was approved.Why are checks repeated after approval?Approval is based on the company profile described at onboarding.Why can a payment be delayed or rejected?A payment may be delayed, rejected, restricted or returned where required by applicable law, sanctions obligations, compliance policies, provider…Why do you verify my company?2PayApp verifies the company, its directors and its beneficial owners to meet applicable legal obligations, provider requirements and its own compliance policies.

Security and contact

2 articles

How to tell an official 2PayApp message from a forged one, what we will never ask you for, and how to raise a complaint.

How can I recognise official 2PayApp communications?Official 2PayApp contact reaches you through the platform, through your account manager or from support@2payapp.com.How do I raise a complaint?Complaints should first be submitted through the contact channel specified in your customer agreement.

Pricing and limits

2 articles

How final pricing is determined, what the published starting prices do and do not include, and which transaction limits can apply to a business payment account.

How is 2PayApp pricing determined?2PayApp publishes indicative starting prices, not a universal tariff.What limits can apply?Transaction limits are part of the approved account configuration and are confirmed in the individual offer, not published as a universal figure. Limits can apply per transaction, per period, per currency, per payment rail or per direction.

Service availability

2 articles

Which countries and companies can be served, and why two approved customers can end up with different currencies, payment rails, account identifiers and limits.

Which countries and companies can be served?Companies registered inside or outside the European Union may apply for a 2PayApp business payment account.Why do account features differ between customers?Account features are not identical for every customer. The available currencies, payment rails, limits, account details and pricing are determined after the compliance review and stated in the individual offer.

Important.

Trust articles are explanatory. The applicable customer agreement, the individual offer and the service documentation prevail if they differ.

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