Article facts
| Field | Visible value |
|---|---|
| Where limits are set | The individual account offer |
| Are universal limits published? | No |
| When they are confirmed | As part of the approved offer |
| Can limits differ between customers? | Yes |
| Can limits change? | Yes, under the applicable terms |
| Available means unlimited? | No |
| Last reviewed | 2026-09-09 |
Kinds of limit
| Limit type | What it controls |
|---|---|
| Per-transaction minimum | The smallest supported payment or conversion |
| Per-transaction maximum | The largest amount for one operation |
| Period limit | Total activity within a day or month |
| Direction limit | Incoming or outgoing capability |
| Rail limit | Amount permitted through a particular payment rail |
| Currency limit | Amount permitted in a given currency |
| Configuration limit | A limit tied to the approved profile |
Why limits are per customer
Limits are part of the risk assessment, not a product tier. They reflect the company's expected transaction activity, average and maximum transaction value, corridors, industry and settlement volume — the same inputs that shape pricing.
This is why requesting a limit is a normal part of onboarding: state the volumes you actually expect, including peaks, rather than a conservative figure that will need revisiting on your first busy month.
When a limit is reached
A payment above an applicable limit is not processed as a smaller one. Splitting a payment to fit under a limit is the wrong response and can itself trigger a review. Ask for the limit to be reviewed through your account manager instead.
Frequently asked questions
Where do I see our limits? In the account offer, and thereafter in your account documentation.
Why does another company have a higher limit? Limits follow the approved profile: activity, values, corridors, industry and compliance assessment.
Can a limit be increased? A change is possible under the applicable terms and normally requires a review, often with updated evidence of activity.
Does an available service mean an unlimited service? No. Availability and limits are separate.
This article is explanatory. The individual offer and applicable terms prevail if they differ from it.