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Company & regulatory

Company and regulatory information

Legal entity details, FINTRAC registration and service-status information for 2PAYAPP LIMITED.

Legal entity

Legal name2PAYAPP LIMITED
Operating name2PayApp
Registered jurisdictionBritish Columbia, Canada
Registered address7404 King George Boulevard, Suite 200Surrey, British Columbia, V3W 1N6Canada

FINTRAC registration

2PAYAPP LIMITED is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Canadian Money Services Business.

MSB registration number
M23468538

FINTRAC registration is a legal registration requirement. It does not mean that FINTRAC licenses, approves or endorses 2PAYAPP LIMITED. The current registration status can be verified through the official FINTRAC Money Services Business Registry.

Registered MSB
Important clarification

Is 2PayApp a bank?

No. 2PayApp is not a bank.

The terms "business account" and "business payment account" describe the service functionality and should not be interpreted as a representation that 2PayApp is a deposit-taking bank.

Service providers

Who provides the underlying services

Depending on the account configuration, regulated financial institutions or payment-service providers may be involved in:

Issuing account details
Holding or safeguarding funds
Executing payments
Providing access to a payment rail
Processing currency conversions

The applicable providers and their respective roles are described in the relevant customer agreement or service documentation.

Complaints

Raising a complaint

Customers should first submit complaints through the contact channel specified in their customer agreement.

The published complaints procedure states
The complaints email or form
Information a customer must provide
Acknowledgement time
Target response time
Escalation options
Relevant external complaints body, where applicable
Last reviewed: 1 July 2026

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