Article facts
| Step | What happens |
|---|---|
| 1 | Complete the application |
| 2 | Upload company documents |
| 3 | Verify directors and beneficial owners |
| 4 | Demonstrate business activity |
| 5 | Complete the compliance review |
| 6 | Receive an account offer |
| Process | Completed online |
| Last reviewed | 2026-09-09 |
1. Complete the application
Provide the legal company name, registration number, registered and operating addresses, website, business description, ownership structure, director information, beneficial-owner information, expected account activity, and the currencies and rails you need.
2. Upload company documents
Documents may include the certificate of incorporation, articles or memorandum of association, a current registry extract, a shareholder register, a director register, proof of business address and any applicable licences.
3. Verify directors and beneficial owners
Identity and address documentation may be required for directors, authorised representatives and ultimate beneficial owners. Additional source-of-wealth information may be requested depending on the profile.
4. Demonstrate business activity
Evidence may include customer or supplier contracts, invoices, financial statements, bank or payment statements, website or application information, product documentation, acquiring agreements, and processing and settlement statements.
5. Complete the compliance review
The review assesses whether the proposed activity is consistent with 2PayApp policies, provider requirements and applicable legal obligations. The team may request clarifications or additional documents.
6. Receive an account offer
An approved customer receives an offer describing the available currencies, account details, payment rails, transaction limits, pricing, permitted account use and the applicable legal terms.
The account becomes operational once all required agreements and onboarding steps have been completed.
How to make it faster
- Describe the business as it actually operates, including the parts that are complicated.
- Send complete, current, unedited documents the first time.
- Make sure the names on documents match the names on the application.
- State expected volumes realistically, including peaks.
- If you are a merchant, have your acquiring agreements and processing statements ready before you start.
Frequently asked questions
How long does it take? The timeline depends on the company structure, business model, jurisdictions and completeness of the documents. No guaranteed time is published.
Why are additional documents requested? To verify ownership, business activity, source of funds or expected transactions.
When are limits confirmed? Limits are confirmed as part of the approved account offer.
Is the process online? Yes, the application process is completed online.
This article is explanatory. The applicable agreements and individual offer prevail if they differ from it.